What is a Gateway?

The gateway requires:

1. An ethernet port on a switch or router connected to the BAS network

2. An electrical outlet

During the site visit, our field technician will plug the Gateway into an ethernet port on a switch or router that is connected to the BAS network. 

The field tech will take care of the physical installation of the Gateway. In anticipation of the install, the property manager or building engineer should be prepared to guide our field tech to the ethernet port on the switch or router. This may be in the same area as the BAS or another part of the building.

Once installed, the Backpack Software will begin reading and integrating your BAS data into the Backpack.  This process may take some time depending on how many points on the BAS the gateway is reading.  If you have questions about the gateway, install process or data please talk to your Onboarding Coordinator.

Please identify the location of the ethernet port or router PRIOR to the first site visit.