---
title: Using Backpack | Support Center
description: Find step-by-step guides for using portfolio and building level features & tools.
---

[Skip to content](https://kb.backpacknetworks.com/using-backpack#main-content)

![Backpack-Horizontal-Color-Dark@2x-1.png\]](https://kb.backpacknetworks.com/hs-fs/hubfs/Backpack-Horizontal-Color-Dark@2x-1.png?width=177&height=36&name=Backpack-Horizontal-Color-Dark@2x-1.png)

Open main navigation

Close main navigation

 Backpack Support Center

- There are no suggestions because the search field is empty.

1. [Support Center](https://kb.backpacknetworks.com/)
2. [Using Backpack](https://kb.backpacknetworks.com/using-backpack)

# Using Backpack

 Find step-by-step guides for using portfolio and building level features & tools.

## Energy Star

- [What is a Backpack Administered Energy Star Account?](https://kb.backpacknetworks.com/what-is-a-backpack-administered-energy-star-account)
- [Energy Star Data Page](https://kb.backpacknetworks.com/backpack-energy-star-data)
- [Connecting An Existing Energy Star Portfolio Manager Account to Backpack](https://kb.backpacknetworks.com/connect-existing-energy-star-account)
- [Energy Star Accounts not Administered by Backpack](https://kb.backpacknetworks.com/energy-star-accounts-not-administered-by-backpack)
- [Energy Star Portfolio Manager Key Terms](https://kb.backpacknetworks.com/energy-star-portfolio-manager-key-terms)

## Utilities and Credentials

- [Managing Utility Meter Details](https://kb.backpacknetworks.com/manage-utility-meters)
- [The Backpack Utilities Page](https://kb.backpacknetworks.com/navigating-the-utilities-page)
- [Utility Account Details: Data & Syncing](https://kb.backpacknetworks.com/what-can-i-track-in-the-utilities-page)
- [Backpack Waste Data Collection Is Changing](https://kb.backpacknetworks.com/backpack-waste-data-collection-is-changing)
- [Utility Account Nicknames](https://kb.backpacknetworks.com/how-to-assign-an-account-nickname)
- [Understanding Waste Data in Backpack](https://kb.backpacknetworks.com/backpack-waste-data)

See less ▼

## Equipment

- [Equipment Management in Backpack](https://kb.backpacknetworks.com/equipment-list)

## Projects

- [Activating your Projects in Backpack](https://kb.backpacknetworks.com/activating-projects)
- [Projects Page Terms Defined](https://kb.backpacknetworks.com/projects-page-terms)

## Documents

- [Managing Documents in Backpack](https://kb.backpacknetworks.com/managing-documents-in-backpack)

## Environmental Impact

- [Environmental Impact Dashboard](https://kb.backpacknetworks.com/enviro-impact-dashboard)
- [Environmental Impact: Definitions and Calculations](https://kb.backpacknetworks.com/environmental-impact-definitions-and-calculations)

## Vendor Management

- [Vendor Lists & Management in Backpack](https://kb.backpacknetworks.com/guide-vendor-management)

## Operations Page

- [Backpack Operations Page](https://kb.backpacknetworks.com/backpack-operations-page)

## Overview Page

- [Understanding the System of Record View Data Panel on the Overview Page](https://kb.backpacknetworks.com/system-of-record)
- [Property Overview Page](https://kb.backpacknetworks.com/building-overview)
- [Terms Utilized in the Overview Page](https://kb.backpacknetworks.com/glossary)

## Contact Us

- [How to Contact Backpack](https://kb.backpacknetworks.com/how-to-contact-backpack)

## Menus

- [Navigating the Backpack: The Main Menu & Dropdown Navigation](https://kb.backpacknetworks.com/navigating-the-backpack-menus)

## Certifications

- [How to Track Green Building Certifications](https://kb.backpacknetworks.com/how-to-track-building-certifications)

## Budgeting with Backpack

- [Budgeting with Backpack](https://kb.backpacknetworks.com/budgeting-with-backpack)

- [Using Backpack](https://kb.backpacknetworks.com/using-backpack#main-content)

    - [Energy Star](https://kb.backpacknetworks.com/using-backpack#energy-star)
    - [Utilities and Credentials](https://kb.backpacknetworks.com/using-backpack#utilities-and-credentials)
    - [Equipment](https://kb.backpacknetworks.com/using-backpack#equipment)
    - [Projects](https://kb.backpacknetworks.com/using-backpack#projects)
    - [Documents](https://kb.backpacknetworks.com/using-backpack#documents)
    - [Environmental Impact](https://kb.backpacknetworks.com/using-backpack#environmental-impact)
    - [Vendor Management](https://kb.backpacknetworks.com/using-backpack#vendor-management)
    - [Operations Page](https://kb.backpacknetworks.com/using-backpack#operations-page)
    - [Overview Page](https://kb.backpacknetworks.com/using-backpack#overview-page)
    - [Contact Us](https://kb.backpacknetworks.com/using-backpack#contact-us)
    - [Menus](https://kb.backpacknetworks.com/using-backpack#menus)
    - [Certifications](https://kb.backpacknetworks.com/using-backpack#certifications)
    - [Budgeting with Backpack](https://kb.backpacknetworks.com/using-backpack#budgeting-with-backpack)
- [Onboarding](https://kb.backpacknetworks.com/onboarding#main-content)

    - [Onboarding](https://kb.backpacknetworks.com/onboarding#onboarding)
- [Manage Users & Property Access](https://kb.backpacknetworks.com/manage-users-property-access#main-content)

    - [Managing Users & Property Access in Backpack](https://kb.backpacknetworks.com/manage-users-property-access#managing-users-property-access-in-backpack)
- [Reports & Notifications](https://kb.backpacknetworks.com/reports-notifications#main-content)

    - [Portfolio Level](https://kb.backpacknetworks.com/reports-notifications#portfolio-level)
    - [Notifications](https://kb.backpacknetworks.com/reports-notifications#notifications)
- [Rewards](https://kb.backpacknetworks.com/rewards#main-content)

    - [Rewards](https://kb.backpacknetworks.com/rewards#rewards)
- [FAQ](https://kb.backpacknetworks.com/faq#main-content)

    - [FAQ](https://kb.backpacknetworks.com/faq#faq)

[![Backpack-Horizontal-Color-White@2x](https://kb.backpacknetworks.com/hs-fs/hubfs/Backpack-Horizontal-Color-White@2x.png?width=185&height=38&name=Backpack-Horizontal-Color-White@2x.png "Backpack-Horizontal-Color-White@2x")](https://backpacknetworks.com/)

Questions? Contact Support

Support@backpacknetworks.com

Copyright © 2025, Backpack Networks