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Backpack Rewards: Claiming Your Rebate

Claiming your Cash Back on Everyday Building Purchases

Getting Money back is easy with Backpack!

Backpack Rewards allows you to earn cash back when you or your contractors purchase qualifying items from our Rewards Partners. Think of it like utility rebates—once you buy an eligible product, Backpack issues a rebate directly back to the building.

To claim a reward, you must have an active project in Backpack to associate with the purchase. If you need help activating projects, see: Activating your Projects in Backpack.

Once your project is set up, follow the steps below to add and claim your reward.

Adding rewards to a project

  1. Go to the PROJECTS page for the building associated with the receipt you want to submit.

    • If the purchase applies to multiple buildings, choose one building and submit all receipts there.

  2. On the Projects page, you can either:
  3. Select the REWARDS tab located next to the project information tab, right above document upload section
  4. Click the pencil icon on the right side of the screen (next to “Energy Saver”) to edit the fields and add rewards information.

  5. Select the appropriate vendor from the list. If unsure, select the closest match—our team will verify.

  6. Upload your receipt or paid invoice using the UPLOAD RECEIPT button. If you don’t have the receipt yet, you can enter the data now and upload the file later.
  7. Select your rewards method applicable to your Backpack contract. If unsure, choose the best option—our team will confirm.

  8. Click SUBMIT to send your rewards request or save the information for future upload.

Backpack will process rewards according to the terms of your contract. If you have questions about payout timing or program details, contact our team at rewards@backpacknetworks.com. 

Current Reward Partners 

Note: Some vendors have specific requirements for receipts they accept. Please refer to the links above for more information regarding specific vendors.

Questions?

Contact our rewards team at rewards@backpacknetworks.com.