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  2. Manage Backpack Users & Settings

User Permission Levels

Every user you allow access to your platform will need to be given a level of permissions depending on how they will utilize Backpack. Permission levels are up to you, but we’ve provided a guide for permission levels based on job title/position.

Permission Level Definitions

  • Administrator: Has full access to their buildings within Backpack software and can edit, add, and remove other users from the company profile.
  • Editor: Has the full capabilities of an Administrator but cannot manage other users.
  • Read-only: Has the full capabilities of an Editor but cannot edit information.

Navigating Permission Level Changes

Learn more about Adding, Editing, and Deleting Users.

From your dashboard:

  1. Navigate to the four squares then select Admin.

YNavigatetoAdmin-1

  1. Here, you can either alter current users OR create new users. User permissions can be set at any level as deemed by the customer; below is a suggested permission guide for reference.
    YPermissionLevels

Users are assigned specific buildings they will have access to, and permission levels will first be set during onboarding. 

User Type

Possible Titles

Suggested Permissions

Building Owner

VP/SVP/Director/Regional

Read-Only

 

Asset/Portfolio Manager

Administrator or Editor

 

Analyst/Associate

Administrator or Editor

 

ESG/Sustainability

Read-Only

Property Management

VP/SVP/Director/Regional

Read-Only

 

Sr PM/GM/PM

Administrator or Editor

 

APM/Admin

Administrator or Editor

Engineering/Maintenance/Facilities

VP/SVP/Director/Regional

Read-Only

 

Chief Engineer

Administrator or Editor

 

Building Engineer

Editor

 

Maintenance/Facilities Technician*

Read-Only

Administration

Principal (School)

Administrator or Editor

 

Hospital Administrator

Administrator or Editor

Consultant

ESG/Sustainability

Read-Only

 

Broker

Read-Only

 

Broker Admin

Read-Only

 

Engineering

Read-Only

 

Learn more about Adding, Editing, and Deleting Users.