Every user you allow access to your platform will need to be given a level of permissions depending on how they will utilize Backpack. Permission levels are up to you, but we’ve provided a guide for permission levels based on job title/position.
Permission Level Definitions
- Administrator: Has full access to their buildings within Backpack software and can edit, add, and remove other users from the company profile.
- Editor: Has the full capabilities of an Administrator but cannot manage other users.
- Read-only: Has the full capabilities of an Editor but cannot edit information.
Navigating Permission Level Changes
Learn more about Adding, Editing, and Deleting Users.
From your dashboard:
- Navigate to the four squares then select Admin.
- Here, you can either alter current users OR create new users. User permissions can be set at any level as deemed by the customer; below is a suggested permission guide for reference.
Users are assigned specific buildings they will have access to, and permission levels will first be set during onboarding.
Building Owner |
VP/SVP/Director/Regional |
Read-Only |
|
Asset/Portfolio Manager |
Administrator or Editor |
|
Analyst/Associate |
Administrator or Editor |
|
ESG/Sustainability |
Read-Only |
Property Management |
VP/SVP/Director/Regional |
Read-Only |
|
Sr PM/GM/PM |
Administrator or Editor |
|
APM/Admin |
Administrator or Editor |
Engineering/Maintenance/Facilities |
VP/SVP/Director/Regional |
Read-Only |
|
Chief Engineer |
Administrator or Editor |
|
Building Engineer |
Editor |
|
Maintenance/Facilities Technician* |
Read-Only |
Administration |
Principal (School) |
Administrator or Editor |
|
Hospital Administrator |
Administrator or Editor |
Consultant |
ESG/Sustainability |
Read-Only |
|
Broker |
Read-Only |
|
Broker Admin |
Read-Only |
|
Engineering |
Read-Only |
Learn more about Adding, Editing, and Deleting Users.