Frequently Asked Questions (FAQ)

Find answers to questions we see most often related to the Backpack software, onboarding process, and more.

• Who should we add as a user?
• We do not feel comfortable with you installing something on our network. Can we opt out?
• Pre Site Visit
• First Site Visit
• Second Site Visit
• What should I upload in each section of the project?
• Do I have to upload something in every section?
• View a Drawing or Document