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User Permission Levels

Assigning and Managing User Permission Levels

Every user you allow access to Backpack will need to be assigned a permission level depending on how they will utilize Backpack.  Permission levels are up to you and your organizational policies.  We’ve provided some suggestions for permission levels based on job title/position below.

Permission Level Definitions

  • Administrator: Has full access to the entire portfolio of buildings within the account.  Administrators can:

    • Add new users & assign building access

    • Edit existing users & building access

    • Remove users from the account

    • Access & edit all areas of the Backpack
  • Editor: Has the full capabilities of an Administrator but cannot manage other users. Editors can:

    • Access & edit all areas of the Backpack
  • Read-only: Has access at an editor level but can not add or edit any information in the Backpack.  Read-Only users can:
    • View all areas of the Backpack

Learn more about Managing Users & Access

Suggested Permissions based on Titles

User Type

Possible Titles

Suggested Permissions

Building Owner

VP/SVP/Director/Regional

Read-Only

 

Asset/Portfolio Manager

Administrator or Editor

 

Analyst/Associate

Administrator or Editor

 

ESG/Sustainability

Read-Only

Property Management

VP/SVP/Director/Regional

Read-Only

 

Sr PM/GM/PM

Administrator or Editor

 

APM/Admin

Administrator or Editor

Engineering/Maintenance/Facilities

VP/SVP/Director/Regional

Read-Only

 

Chief Engineer

Administrator or Editor

 

Building Engineer

Editor

 

Maintenance/Facilities Technician*

Read-Only

Administration

Principal (School)

Administrator or Editor

 

Hospital Administrator

Administrator or Editor

Consultant

ESG/Sustainability

Read-Only

 

Broker

Read-Only

 

Broker Admin

Read-Only

 

Engineering

Read-Only

Learn more about Managing Users & Access

Questions?

Contact Backpack Support at support@backpacknetworks.com